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About shipping and delivery

Help zone

We deliver  ONLY  in Constanta or in nearby towns.


 
Delivery taxes

The delivery in Constanta is FREE! You can send flowers in Constanta without any delivery taxes. 

We charge different taxes for the other nearby towns, according to the distance to them. The delivery fee will be communicated to you in the checkout page, after choosing the delivery address.


We deliver from Monday to Saturday,  10.00-18.00. We will deliver an order only if we have the payment confirmation in at least 2 hours before the delivery hour chosen by you.  For orders with delivery hours from 10.00 to 11.00 a.m., we need the payment confirmation the day before. For deliveries on Saturday, we need the confirmation until Friday, 16.00.


 The moment of the day you choose as the delivery time is only a rough guide that doesn't present an obligation for us but we'll do our best. We don't guarantee deliveries in special days like Valentine's Day, 1 March, 8 March, unless we have the payment confirmation at least 48 hours before the delivery moment. Else, we'll make the delivery the next working day.


 
Flori in Constanta.ro does only one delivery attempt. All orders are previously confirmed for delivery with the recipient on the phone. If you specifically request not to phone the recipient, you understand and agree that there is a chance that the recipient would not be at the delivery address and that we would not be able to deliver your order. In case an order is not delivered not by our fault, but because the recipient is not at the delivery address, we cannot contact him/her on the phone, we do not have another delivery address communicated to us immediately, he or she refuses the order, and so on, your order will stay PROCESSED and available for pick up for our flower shop within the next 24 hours. If the order is not picked up in this time, we will consider that we have done everything possible and choose to end this order without any refund.


Valentine's Day and March 1&8

Special terms, conditions and delivery information and fees apply for Mothersí Day and Valentinesí Day. 
Please place your Valentine's Day order and Mothers Day order with at leat 5 days before. All other orders made after, will be considered late orders and processed without priority. 
 All orders are final and no alterations, redirections or cancellations will be possible. 
We cannot guarantee flowers delivery times or specific time requests on Valentines Day or Mothers Day.


   
 Depending on the time the order is placed and the delivery address, the flowers will reach their destination within 2 to 24 hours.